We build AI support that earns its place below the model.
Fahmix AI is an outcome-based AI customer-support and sales platform for global SMB and mid-market businesses outside the Salesforce / HubSpot / Intercom orbit. We started where the incumbents don't look â Dhaka, Dubai, Mumbai â and built local payment rails, in-region data residency, and native dialect quality as the foundation, not the garnish.
The world outside the orbit deserves better than a chatbot.
The big support platforms were built for English-first enterprises with US-shaped buying habits. For a Dhaka F-commerce seller or a Dubai retailer, that means clumsy dialect handling, no local payment integration, data parked on the wrong continent, and pricing that assumes you have a 40-seat support team.
Fahmix AI inverts the priorities. We treat the AI model as a commodity input and compete on everything around it: how well it speaks Banglish, whether it can take a bKash payment, where the conversation data lives, and whether you can prove to a regulator exactly what the agent did and why.
That's also why we bill on outcomes. A platform confident in its quality can afford to only charge when it actually resolves something. It keeps us honest â our revenue is your resolution rate.
Six principles we build against.
They show up in the data model, the pricing, and the guardrails â not just the careers page.
The moat is below the model
Anyone can call a frontier model. Local payment rails, in-region data residency, dialect quality, and customer success in Dhaka are what actually compound.
Outcomes, not seats
We only get paid when the AI actually resolves something â gated by confidence, reopen windows, and CSAT. Our incentive is your resolution rate.
Checkable, not vibes
Every autonomous action writes a tamper-evident audit event. Every billable outcome carries its evidence. Trust is something you can verify, not a slogan.
Refuse confidently
An agent that invents answers is worse than one that says it doesn't know. Our guardrails default to a graceful refusal over a confident hallucination.
Local-first, globally fluent
Banglish, Hinglish, Khaleeji and Levantine Arabic aren't afterthoughts bolted onto an English product â they're the starting point. Fifty-plus languages from day one.
Compliance is a feature
EU AI Act, GDPR, UAE PDPL, BD DSA â built into the data model, not papered over later. Disclosure, consent, and residency ship on day one.
The company
Fahmix AI is built by SayShan Technologies. We're a focused, remote-first team spanning South Asia, MENA, and Europe â close to the markets we serve.
Where data lives
Three launch regions â EU, US, and APAC â with per-tenant pinning so your conversations, vectors, and audit logs stay where compliance requires.
How to reach us
Press, partnerships, or just curious? Start at the contact page or email [email protected].
Build with us.
Spin up a workspace in under an hour, or talk to us about a regional rollout.