help center
How can we help?
Search the guides below, or browse by category. Still stuck? A human is one click away.
Getting started
Create a workspace, connect a KB, go live.
Billing & ROU
Outcomes, invoices, clawbacks, and disputes.
Channels
Web widget, WhatsApp, voice, email, SMS.
Security & privacy
Isolation, residency, DSAR, compliance.
Integrations & MCP
Connect tools and expose Fahmix AI as MCP.
Troubleshooting
Common issues and how to resolve them.
Still need a hand?
Our team replies within one business day — faster for urgent issues.